Frequently Asked Questions

The provision process is a procedure applied during car rental. It is used to safeguard against potential traffic fines, toll bridge crossings, highway usages, or other additional fees that may arise after the rental. Provision cancellations are made the day after the return of the vehicle by sending a fax to the bank, and the cancellation is completed within 2 to 15 business days.

In case of an accident, after ensuring your safety, remain calm. If the accident involves another party, a mutual accident report